UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last. With more than 90,000 organizations signed up and thousands of customers, UserVoice products include: UserVoice Feedback - a hosted tool for gathering and prioritizing product ideas directly from a company's customers. UserVoice Helpdesk - a simple-to-use ticketing system that helps companies solve more customer issues in less time. UserVoice Full Service - a complete customer service solution that bundles Feedback and Helpdesk into a single, easy-to-manage environment.
Federally-Compatible TOS (link)
Privacy Threshold Analysis (PTA)
Privacy Impact Assessment (PIA)
System of Records Notice (SORN)
FedRAMP (CSP Package)