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Unisys Edge

Unisys Edge Service Management features a modern Information Technology Service Management (ITSM) Core that bundles our deep expertise with business-ready BMC Remedy technology and pre-built functionality. Edge is delivered through a SaaS model, thus avoiding large capital outlays while delivering rapid time to savings to achieve greater value to the business.

  • Every component of Service Management is driven by data
  • Greater visibility for faster incident remediation
  • Optimized resource allocation
  • Analysis tools and techniques and customizable service views
Unisys Edge consolidates data streams from across the enterprise and applies Service Management best practices to ensure that service data is flowing into the ITSM Core where it can be properly analyzed and acted upon. The Unisys Edge Integration Engine includes pre-built connections to a wide variety of monitoring tools, eliminating the hidden time and costs associated with API development and integration common among solutions from platform vendors.

All of this is bundled and delivered in a flexible and scalable SaaS model, eliminating large capital expenditures and hidden integration and maintenance costs often experienced with other platform vendors. When everything is up and running we use the Unisys VantagePoint executive dashboard to deliver quantifiable results right to the IT leader’s desktop or tablet screen.


  • Federally-Compatible TOS

  • Privacy Threshold Analysis (PTA)

  • Privacy Impact Assessment (PIA)

  • System of Records Notice (SORN)

Authority to Operate (ATO)

  • FedRAMP (JAB)

  • FedRAMP (Agency)

  • FedRAMP (CSP Package)

  • Agency Approval

Additional Testing

Procurement Options

  • POC:

    NASA Solutions for Enterprise Wide Procurement (SEWP) is a multi-award Government-wide Acquisition Contract focused on commercial Information Technology (IT) products and product-based services. There are 147 pre-competed Contract Holders, many of them small businesses, which serve as resellers of these IT technologies and product-based services. If new to NASA SEWP then please follow the steps below to acquire guidance to create quotes for purchasing using the NASA SEWP contract vehicle:

    • Send an email to titled 'Apps.Gov RFQ request' to include your name, email, agency, contracting officer info (if required), and the product description.
    • A member of the SEWP Customer Care team will contact you within one business day to assist you with creating your RFQ using the SEWP Quote Request Tool (QRT).
    • Upon receipt of an RFQ, the NASA SEWP Contract Holders will add the provider and selected products to their catalog. Reponses to your RFQ can be expected within a few days. At that point, the Contracting Officer will be able to purchase the product.