US flag signifying that this is a United States Federal Government website An official website of the United States Government This site is currently in alpha. Learn More.
All Products Send Word Now

Send Word Now

Send Word Now’s award-winning alerting service provides two-way, on-demand emergency and routine messaging to a designated group of recipients across a variety of platforms. From email to voicemail to mobile apps, alerts are transmitted to the communication device of each recipient’s choice. Leading organizations across a wide range of industries depend on Send Word Now to deliver thousands of messages across a broad range of recipients within just minutes.

The Send Word Now alerting service is an easy-to-use, member-activated interface that doesn’t require new hardware or technical expertise to master. Recipients can sign up for alerts via the communication device of their choice and update their personal profile as needed. Once an alert is sent, message recipients can respond via Send Word Now’s Get Word Back feature, providing managers with vital information as a situation develops. Within the alerting console, administrators can track and document responses, initiate conference calls and quickly reference all sent and received messages for auditing purposes.

Through the use of dynamic groups, multiple points of contact and unique features such as Get Word Back, AlertLinks, and push conferencing, customers can take advantage of Send Word Now’s customizable platform to maximize their crisis communication efforts.


  • Federally-Compatible TOS

  • Privacy Threshold Analysis (PTA)

  • Privacy Impact Assessment (PIA)

  • System of Records Notice (SORN)

Authority to Operate (ATO)

  • FedRAMP (JAB)

  • FedRAMP (Agency) (link)

  • FedRAMP (CSP Package)

  • Agency Approval

Procurement Options

  • POC:

    NASA Solutions for Enterprise Wide Procurement (SEWP) is a multi-award Government-wide Acquisition Contract focused on commercial Information Technology (IT) products and product-based services. There are 147 pre-competed Contract Holders, many of them small businesses, which serve as resellers of these IT technologies and product-based services. If new to NASA SEWP then please follow the steps below to acquire guidance to create quotes for purchasing using the NASA SEWP contract vehicle:

    • Send an email to titled 'Apps.Gov RFQ request' to include your name, email, agency, contracting officer info (if required), and the product description.
    • A member of the SEWP Customer Care team will contact you within one business day to assist you with creating your RFQ using the SEWP Quote Request Tool (QRT).
    • Upon receipt of an RFQ, the NASA SEWP Contract Holders will add the provider and selected products to their catalog. Reponses to your RFQ can be expected within a few days. At that point, the Contracting Officer will be able to purchase the product.