The Parature application is Web-based customer service and support software. The Parature Customer Service Application (CSA) integrates a customer portal, rich knowledgebase, ticketing application, service desk, and a host of additional modules in one dynamic, unified system that provides organizations with a comprehensive, multi-channel way to meet the growing expectations of their customers. The SaaS delivery and integrated, intuitive design enable organizations to get up and running quickly, easily and efficiently.
Privacy Threshold Analysis (PTA)
Privacy Impact Assessment (PIA)
System of Records Notice (SORN)
FedRAMP (Agency) (link)
FedRAMP (CSP Package)